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  • Why should choose AEAUTO?

    Nanjing AE System technology Co.,Ltd. integrates R&D,production,sales,operation and service.With years of expertise and cutting-edge technology,AEAUTO has earned a trusted reputation among distributors around the world as a top provider of electric vehicle solutions. AEAUTO provides the highest quality service to our customers to ensure that they receive the best support and assistance.

  • When was AEAUTO established?

    AEAUTO was established in 2019. With over 15 years of experience in the electric vehicle industry,AEAUTO specializes in providing quality and efficient electric vehicle charging solutions.

  • What certifications has AEAUTO obtained?

    AEAUTO products market areas include Europe,North America,Middle East,Southeast Asia and South America etc. AEAUTO has CE,UKCA,COC,WVTA,ISO 9001,ISO 14001,ISO 45001 and product design patents,all product certificates meet the local sales requirements. If you have special needs,please let us know in time!

  • Does AEAUTO provide instructions?

    All products have complete instructions for use and related videos

  • ls your charger station compatible with all car brands？

    Our chargers are compatible with all EV models on the market.

  • Which languages are now supported by AEAUTO charging stations?

    English,Czech,Italian,Polish,Russian,Spanish,Romanian,Thai,German,French,Dutch

  • What is the minimum order quantity for the product?

    Standard products have no minimum order quantity requirement and support the purchase of samples.<br>Non-standard products have MOQ,customized content may have special quantity requirements. Please contact our sales staff for more details.

  • How can l get more information on AEAUTO products?

    More info can be obtained by asking our sales.

  • What payment methods do you accept?

    We mainly accept T/T payment,which is safe and easy to pay. We support 9 types of currency,including USD、AUD、CAD、SGD、EUR、GBP、HKD、JPY、CNY.

  • Does AEAUTO stock products?

    We have sufficient quantities of non-customized products for our customers as samples or temporary emergency shipments.

  • How long is the processing time for after-sales problems?

    Usually feedback within 1 hour,resolution within 1-3 working days; for a few complex after-sales issues,we may need to spend more time to communicate with customers to confirm the root cause.

  • How long is the product warranty period?

    1 year warranty. Based on the requirements of policies and regulations in different regions,we can also provide customers with personalized solutions to extend the warranty period.

  • What should I do if l encounter a product failure?

    Our products undergo strict factory inspection and rarely encounter after-sales problems. This is one of the reasons why more and more customers choose to trust AEAUTO. Please contact our after-sales department directly if there is any product failure. We have a perfect after-sales process,and can provide customers with a variety of after-sales methods such as replacement and repair,to ensure that customers buy our products without worries.

  • How customers install charging posts？

    Our after-sales technicians are always online to offer the installation guide when you need.

NO.288 Qinhuai Avenue,Lishui,Nanjing, Jiangsu,China

+86-13423887319

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